Charles A. - Customer Service Expert

Philippines

per hour

$1,280

per month

4.9(0 reviews)

Philippines

Member since July 2025

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed69 WPM

📶 Connection46 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Charles

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About Charles A.

Charles works as a dedicated customer service expert with 7 years of professional experience. Charles focuses on Customer Service, Data Entry, Virtual Assistant, Airbnb for clients worldwide. Available at $8 hourly ($1,280 monthly based on full-time hours).

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Charles's Rate

$1,280/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Expert

Customer Service Specialist with over 7 years of experience in customer support, telemarketing, and administrative assistance. Throughout my career, I have developed strong communication, problem-solving, and relationship-building skills while assisting customers through phone, email, and chat. I have experience handling customer inquiries, resolving complaints, processing orders, managing accounts, conducting follow-ups, and maintaining accurate records. My background includes supporting e-commerce businesses, assisting Amazon sellers, and providing customer service for the Arbor Day Foundation, where professionalism, attention to detail, and customer satisfaction were top priorities. As a former Telemarketer, I gained valuable experience in sales, lead generation, appointment setting, and building rapport with customers. I am comfortable working in fast-paced environments, managing multiple tasks, and delivering excellent service while meeting performance goals. I am a quick learner, highly organized, and committed to providing exceptional customer experiences. Whether it's customer support, virtual assistance, data entry, email management, or administrative tasks, I take pride in delivering reliable, efficient, and results-driven service. Core Skills: • Customer Service & Customer Support • Email, Chat, and Phone Support • Telemarketing & Lead Generation • Administrative Assistance • Data Entry & Record Management • Problem Resolution • CRM & Customer Management Systems • Time Management & Multitasking • Strong Written and Verbal Communication My goal is to help businesses grow by providing professional support, improving customer satisfaction, and building long-term customer relationships.

Hourly Rate

$1,280

Monthly (Est.)

Full-Time

Availability

7 years

Experience

Jobs Done

Skills & Expertise

Customer Service Data Entry Virtual Assistant Airbnb Telemarketing Cold Calling Administrative Support Amazon Fulfillment

Languages

EnglishFilipino

Industries Supported

Hire Charles for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

👩‍🦳

Laura Martinez - 3 months ago

Travel Agency

Working with Charles has been a game-changer for our business.

Frequently Asked Questions about Charles A.

Can I interview Charles before hiring?

Absolutely! You can request a video interview with Charles before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Charles work in?

Charles is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Charles work full-time and weekends?

Yes, Charles is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Charles use?

Charles is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Charles start?

Charles can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Charles sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Charles to sign. This ensures your confidential business information stays protected.