melanie O. - Customer Service Non voice

Philippines

per hour

$480

per month

4.4(0 reviews)

Philippines

Member since August 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed56 WPM

📶 Connection46 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire melanie

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About melanie O.

With 3 years of hands-on experience, melanie brings proven expertise as a customer service non voice. Core competencies include Customer Support, Data Entry, Leads, Import/Export. Rates: $3/hour or $480/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

melanie's Rate

$480/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Non voice

Customer Support & Communication Non-Voice Customer Service: Ticket handling, email and chat support, conflict resolution, and inquiry management. Account & Order Management: E-commerce operations (Shopee/Lazada), order processing, delivery tracking, and client account oversight. Client Relations: Professional etiquette, clear written communication, and prompt issue resolution. Fintech -Customer service non voice B2B

Hourly Rate

$480

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Customer Support Data Entry Leads Import/Export Logistics Shipping Logistics & Shipping Lead Generation Facebook

Languages

EnglishFilipino

Industries Supported

Hire melanie for: VA for Insurance, VA for Healthcare, VA for Finance, VA for B2B, VA for SaaS

Client Reviews

🎵

Brandon Perez - 11 months ago

Music Production

Creative and organized. Keeps our projects running smoothly.

Frequently Asked Questions about melanie O.

Can I interview melanie before hiring?

Absolutely! You can request a video interview with melanie before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does melanie work in?

melanie is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can melanie work full-time and weekends?

Yes, melanie is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does melanie use?

melanie is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can melanie start?

melanie can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does melanie sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to melanie to sign. This ensures your confidential business information stays protected.