Oum - Customer Service professional

Morocco

per hour

$800

per month

4.8(0 reviews)

Morocco

Member since May 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed58 WPM

📶 Connection40 Mbps

✅ Success Rate98%

Meet Oum

Hire Oum

Make an offer.

Hourly Rate ($)

Hours per Week

How to Hire Oum

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Oum

Looking for a reliable customer service professional ? Oum has spent 10+ years mastering this role. Day-to-day tasks span Customer Service, Virtual Assistant, Airbnb, Data Organization. Start at $5 per hour, or $800 monthly for 40 hours/week.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Oum's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service professional

Customer Service professional with 5 years of direct contact centre experience and 20+ years in client-facing roles across hospitality and real estate. Skilled in complaint resolution, multilingual communication, and CRM. Fluent in Arabic, French, and English. Known for empathy, efficiency, and consistently exceeding client satisfaction targets.

Hourly Rate

$800

Monthly (Est.)

Freelance

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Customer Service Virtual Assistant Airbnb Data Organization

Languages

EnglishFilipino

Industries Supported

Hire Oum for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

🛡️

Patrick Green - 9 months ago

Insurance Agency

Handles sensitive data with care and professionalism. Excellent!

Frequently Asked Questions about Oum

Can I interview Oum before hiring?

Absolutely! You can request a video interview with Oum before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Oum work in?

Oum is based in Morocco and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Oum work full-time and weekends?

Yes, Oum is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Oum use?

Oum is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Oum start?

Oum can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Oum sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Oum to sign. This ensures your confidential business information stays protected.