Carl D. - Customer Service Representative / VA / Researcher

Philippines

$4.38

per hour

$701

per month

4.3(0 reviews)

Philippines

Member since December 2019

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed66 WPM

📶 Connection59 Mbps

✅ Success Rate99%

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Hours per Week

How to Hire Carl

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About Carl D.

Looking for a reliable customer service representative / va / researcher? Carl has spent 5 years mastering this role. Day-to-day tasks span Database Administration, Microsoft, Salesforce Lightning, Research. Start at $4.38 per hour, or $701 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Carl's Rate

$701/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Representative / VA / Researcher

I have extensive experience in the field with over 5 years in various customer service related position. My background includes improving customer response strategies, responding to inquiries, resolving customer complaints, and managing overall customer service functionality. Consider the following highlights of my profile: - Excelling as a Customer Service Specialist with American Express and AT&T Uverse Business, respectively, managing inbound customer inquiries, resolving customers’ technical issues, and maintaining customer and order databases. - Manifests excellent Technical skills with Convergys who handles customers from Comcast West Region by tracking down and resolving customer issues regarding billing, shipping, or defective products. - Possessing complementary skills in areas such as customer support, sales, technical support and financial service

$4.38

Hourly Rate

$701

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Database Administration Microsoft Salesforce Lightning Research Research Writing Customer Service Qualitative Research Technical Support Financial Sales

Languages

EnglishFilipino

Industries Supported

Hire Carl for: VA for B2B, VA for SaaS, VA for Real Estate, VA for E-commerce, VA for Retail

Client Reviews

💻

Justin Turner - 11 months ago

Software Dev Co

Quick learner and adapts to new tools fast. Highly recommended!

Frequently Asked Questions about Carl D.

Can I interview Carl before hiring?

Absolutely! You can request a video interview with Carl before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Carl work in?

Carl is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Carl work full-time and weekends?

Yes, Carl is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Carl use?

Carl is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Carl start?

Carl can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Carl sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Carl to sign. This ensures your confidential business information stays protected.