Shannen M. - Customer Service Representative l Data Entry

Philippines

$4.40

per hour

$704

per month

4.5(0 reviews)

Philippines

Member since May 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed44 WPM

📶 Connection53 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Shannen

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About Shannen M.

Shannen works as a dedicated customer service representative l data entry with 2 years of professional experience. Shannen focuses on Customer Service, Data Entry, Google Sheets for clients worldwide. Available at $4.4 hourly ($704 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Shannen's Rate

$704/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Representative l Data Entry

I I am a customer service professional with two years of experience handling airline and bus service accounts, where I supported customers with bookings, reservations, ticket changes, cancellations, schedules, fares, and travel requirements. I am skilled in managing high-volume inbound calls, resolving customer concerns efficiently, and delivering accurate information while maintaining excellent service quality and compliance standards. In addition to customer service, I also have strong data entry experience, including monitoring customer data usage, updating and maintaining records in Google Sheets, and escalating cases that require additional support. This has strengthened my attention to detail, accuracy, and ability to manage tasks efficiently in a fast-paced environment. I bring strong communication skills, problem-solving ability, and a customer-focused mindset. I am highly organized, reliable, and adaptable, and I take pride in delivering accurate work and positive customer experiences. I am confident in my ability to support clients by ensuring smooth operations, maintaining accurate data, and providing professional and efficient service at all times.

$4.40

Hourly Rate

$704

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Customer Service Data Entry Google Sheets

Languages

EnglishFilipino

Industries Supported

Hire Shannen for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

🧔

Christopher Davis - 3 months ago

SaaS Startup

Top-tier virtual assistant. Reliable, smart, and takes initiative.

Frequently Asked Questions about Shannen M.

Can I interview Shannen before hiring?

Absolutely! You can request a video interview with Shannen before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Shannen work in?

Shannen is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Shannen work full-time and weekends?

Yes, Shannen is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Shannen use?

Shannen is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Shannen start?

Shannen can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Shannen sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Shannen to sign. This ensures your confidential business information stays protected.