Falua I. - Customer service representative / Virtual assistant / Client relations

Nigeria

per hour

$1,120

per month

4.8(0 reviews)

Nigeria

Member since August 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed90 WPM

📶 Connection59 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Falua

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Falua I.

A Nigeria-based customer service representative / virtual assistant / client relations, Falua combines 5 years of experience with a 4.8-star track record. Skilled in Communications and 3 other areas including Customer Service, Customer Support, Data Entry. Hire Falua at $7/hr or $1,120/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Falua's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer service representative / Virtual assistant / Client relations

I am a customer focused professional with over 5years of experience working in fast paced media and client facing environments. I have strong communication, problem solving, documenting, and relationship management skills, with experience handling clients, coordinating teams, responding to inquiries, managing information, and ensuring smooth day to day operations. I am confident with communicating with customers through phone, email, chat, and other digital platforms. I remain calm when dealing with difficult customers listen carefully to understand their concerns, and focus on providing practical solution while maintaining a positive customer experience. My background in media has also strengthened my ability to work under pressure, meet deadlines, coordinate multiple tasks, and communicate effectively with different types of people. I am adaptable, reliable, quick to learn new tools, and committed to providing professional and efficient support to every client.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Communications Customer Service Customer Support Data Entry Microsoft Office Virtual Assistant Combinatorial Problem Solving Administrative Support Email Management Client Management

Languages

EnglishFilipino

Industries Supported

Hire Falua for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

👩

Sarah Johnson - 1 week ago

ShopifyPlus Store

Falua is the best VA I've ever worked with. Always on time, proactive, and incredibly skilled.

Frequently Asked Questions about Falua I.

Can I interview Falua before hiring?

Absolutely! You can request a video interview with Falua before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Falua work in?

Falua is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Falua work full-time and weekends?

Yes, Falua is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Falua use?

Falua is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Falua start?

Falua can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Falua sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Falua to sign. This ensures your confidential business information stays protected.