Chi J. - Customer Support & Virtual Assistant | Shopify & Amazon Ops | Social Media Manager

Nigeria

per hour

$800

per month

4.8(0 reviews)

Nigeria

Member since August 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed37 WPM

📶 Connection70 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Chi

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2
Request an interview
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Weekly billing, cancel anytime

About Chi J.

Chi works as a dedicated customer support & virtual assistant | shopify & amazon ops | social media manager with 4 years of professional experience. Chi focuses on Instagram, Social Media Management, Website Design, Customer Service for clients worldwide. Available at $5 hourly ($800 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Chi's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support & Virtual Assistant | Shopify & Amazon Ops | Social Media Manager

I'm Joy, a Customer Support Specialist and Virtual Assistant with 4+ years of experience helping e-commerce and service based businesses run smoothly and grow. I specialize in Shopify and Amazon operations, customer support, and social media management, bringing a rare combination of operational reliability and creative execution to every business I support. On the support side, I manage multi channel customer communication using tools like Zendesk, Freshdesk, and Gorgias, keeping every message trackable and every customer taken care of. I've reduced response times, cut ticket backlogs, and built chatbot automations that lowered manual workload by 50 percent, all while keeping customer satisfaction high. In e-commerce operations, I handle order processing, fulfillment, and delivery logistics tracking, along with inventory and product organization, so stores run accurately and customers get their orders on time. I also build and manage CRM systems including Zoho and HubSpot, setting up pipelines, tags, and automated email and SMS follow up sequences that keep leads moving without manual chasing. On social media, I manage content, scheduling, and engagement across Instagram, Facebook, and TikTok, and I run paid ad campaigns on all three platforms. I design graphics, ad flyers, and promotional content in Canva, edit short form videos in CapCut, and build landing pages that turn ad traffic into bookings or sales. I'm organized, detail oriented, and process driven, using tools like Asana and Airtable to manage tasks, deadlines, and reporting, so nothing falls through the cracks. I'm also comfortable using AI tools like Claude and ChatGPT to work faster and communicate more efficiently. I'm available to start immediately and can commit to a reliable, consistent schedule.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Instagram Social Media Management Website Design Customer Service Customer Support Facebook Marketing Social Media Marketing Online Community Management Social Media Strategy Social Media Manager

Languages

EnglishFilipino

Industries Supported

Hire Chi for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

👩‍🦳

Laura Martinez - 3 months ago

Travel Agency

Working with Chi has been a game-changer for our business.

Frequently Asked Questions about Chi J.

Can I interview Chi before hiring?

Absolutely! You can request a video interview with Chi before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Chi work in?

Chi is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Chi work full-time and weekends?

Yes, Chi is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Chi use?

Chi is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Chi start?

Chi can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Chi sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Chi to sign. This ensures your confidential business information stays protected.