Grace A. - Customer Service Representative

Nigeria

per hour

$1,120

per month

4.4(0 reviews)

Nigeria

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed34 WPM

📶 Connection45 Mbps

✅ Success Rate98%

Meet Grace

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Hourly Rate ($)

Hours per Week

How to Hire Grace

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Grace A.

Looking for a reliable customer service representative? Grace has spent 2 years mastering this role. Day-to-day tasks span Zendesk, Call Center, Customer Service, Customer Support. Start at $7 per hour, or $1,120 monthly for 40 hours/week.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Grace's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Representative

Customer Service Representative with strong interpersonal and communication skills, experienced in handling customer inquiries through phone, email, live chat, and CRM platforms. Passionate about delivering excellent customer experiences, managing customer interactions professionally, and resolving issues efficiently.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Zendesk Call Center Customer Service Customer Support Cold Calling CRM Management

Languages

EnglishFilipino

Industries Supported

Hire Grace for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Sales Teams, VA for Real Estate

Client Reviews

✨

Danielle Phillips - 1 year ago

Skincare Brand

Grace's social media management has boosted our engagement 300%!

Frequently Asked Questions about Grace A.

Can I interview Grace before hiring?

Absolutely! You can request a video interview with Grace before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Grace work in?

Grace is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Grace work full-time and weekends?

Yes, Grace is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Grace use?

Grace is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Grace start?

Grace can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Grace sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Grace to sign. This ensures your confidential business information stays protected.