April C. - Customer Service Representative

Philippines

$3.75

per hour

$600

per month

4.3(0 reviews)

Philippines

Member since March 2023

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed86 WPM

📶 Connection60 Mbps

✅ Success Rate98%

Meet April

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Hourly Rate ($)

Hours per Week

How to Hire April

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About April C.

Looking for a reliable customer service representative? April has spent 9 years mastering this role. Day-to-day tasks span Customer Service, Customer Support, Email Handling, Phone Support. Start at $3.75 per hour, or $600 monthly for 40 hours/week.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

April's Rate

$600/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Representative

❖ Customer service experience in handling telecom, healthcare, home renovations, Travel Account, Hospitality and Accommodations, and B2B accounts. ❖ Able to hit key metrics like AHT, first call resolution and CSAT. ❖ A team player. Great with working with a diverse group of people. ❖ Experience in handling difficult issues and customers. ❖ Experience with orders, tracking and scheduling deliveries. ❖ Experience with booking, cancellations and rebooking reservations.

$3.75

Hourly Rate

$600

Monthly (Est.)

Full-Time

Availability

9 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Email Handling Phone Support Technical Support Airbnb Chat Support

Languages

EnglishFilipino

Industries Supported

Hire April for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

📚

Jennifer Hall - 7 months ago

Publishing House

Excellent writing and editing skills. April is a true professional.

Frequently Asked Questions about April C.

Can I interview April before hiring?

Absolutely! You can request a video interview with April before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does April work in?

April is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can April work full-time and weekends?

Yes, April is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does April use?

April is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can April start?

April can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does April sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to April to sign. This ensures your confidential business information stays protected.