Linda O. - Customer support / Sales /Recruitment

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Customer support / Sales /Recruitment

I am a dedicated Customer Support, Telemarketing, and Recruitment professional with experience working remotely for U.S. based companies. My background includes customer support, cold calling, lead qualification, appointment setting, recruitment support, and handling high volume inbound and outbound calls. I have worked on ACA Marketplace campaigns, where I qualified customers, handled objections professionally, built rapport, and ensured a smooth transfer to licensed agents while following compliance guidelines. In addition to customer support, I have recruitment experience with Ascenturi, where I assisted with sourcing candidates, communicating with applicants, scheduling interviews, coordinating the recruitment process, and providing a positive candidate experience. I am confident communicating with customers and candidates, resolving concerns with empathy, and delivering excellent service in fast-paced environments. I am proficient in Convoso, CRM systems, Slack, ClickUp, Microsoft Office, Google Workspace, Zoom, and other remote collaboration tools. I am highly organized, detail oriented, a quick learner, and committed to achieving performance goals while delivering quality results. I have a reliable laptop, stable high-speed internet, and a fully equipped home office, allowing me to work efficiently and consistently in remote roles. I am passionate about helping businesses provide exceptional customer service, support recruitment efforts, and build strong relationships with clients and candidates.

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Hire Linda for: VA for Insurance, VA for Healthcare, VA for Finance, VA for B2B, VA for SaaS