Gia M. - Customer Service Representative

Philippines

per hour

$1,280

per month

4.3(0 reviews)

Philippines

Member since December 2021

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed60 WPM

📶 Connection61 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Gia

1
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Gia M.

A Philippines-based customer service representative, Gia combines 4 years of experience with a 4.3-star track record. Skilled in Google Analytics and 3 other areas including Social Media Management, Customer Service, Customer Support. Hire Gia at $8/hr or $1,280/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Gia's Rate

$1,280/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Representative

I will be doing customer support, I've been in this industry for over three years now. I am currently providing and satisfying my existing clients with services. I will help you to grow your business and your time-consuming scheduling task smooth and easier for you. I am able to multi-task, prioritize, and manage time effectively. I will help you with: Managing and replying to emails, chat, calls Identify and assess customers need to achieve satisfaction Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate resolution and alternatives within the time limits; follow up to ensure resolution Do out of the box to engage customers Services I Offered: Respond to emails, chats, calls. Giving New Productive Ideas Making Online bookings, Cancellation, Rescheduling Answer Customer Inquiries Provide Resolution of the customer problems Collaborating with other VA's, Training the new VA" S Other Services I Offered: MS Office, Typing work Amazon/Shopify Product research Please contact me before placing your order. Looking forward to working with you soon!

Hourly Rate

$1,280

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Google Analytics Social Media Management Customer Service Customer Support Email Handling Excel Google AdSense Google AdWords Data Analysis Social Customer Service

Languages

EnglishFilipino

Industries Supported

Hire Gia for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

👧

Rachel Taylor - 4 months ago

Fashion Retail

Incredible attention to detail. Gia never misses a thing!

Frequently Asked Questions about Gia M.

Can I interview Gia before hiring?

Absolutely! You can request a video interview with Gia before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Gia work in?

Gia is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Gia work full-time and weekends?

Yes, Gia is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Gia use?

Gia is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Gia start?

Gia can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Gia sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Gia to sign. This ensures your confidential business information stays protected.