Heny A. - Customer Service representative

Philippines

per hour

$480

per month

4.9(0 reviews)

Philippines

Member since March 2022

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed73 WPM

📶 Connection61 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Heny

1
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2
Request an interview
Meet in 15 minutes
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Weekly billing, cancel anytime

About Heny A.

Heny specializes in customer service representative work, backed by 4 years in the field. Heny handles Zendesk and Salesforce Lightning, plus Customer Service and Customer Support. Book Heny for $3/hr - full-time monthly rate is $480.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Heny's Rate

$480/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service representative

For the past four and a half years, I have been answering incoming calls for a BPO company in order to help consumers with their problems and provide the best solution. I'm requesting information and making outgoing calls on the customer damage package. As I work with the finance account, I handle incoming and outgoing calls, emails, and chats utilizing Hubspot, Salesforce, and Zoom for phone calls.

Hourly Rate

$480

Monthly (Est.)

Part-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Zendesk Salesforce Lightning Customer Service Customer Support Data Entry Virtual Assistant HubSpot Administrative Support

Languages

EnglishFilipino

Industries Supported

Hire Heny for: VA for B2B, VA for SaaS, VA for Real Estate, VA for E-commerce, VA for Retail

Client Reviews

👨‍🔧

Steven Walker - 7 months ago

Manufacturing Inc

Dependable and skilled. Has become an essential part of our team.

Frequently Asked Questions about Heny A.

Can I interview Heny before hiring?

Absolutely! You can request a video interview with Heny before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Heny work in?

Heny is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Heny work full-time and weekends?

Yes, Heny is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Heny use?

Heny is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Heny start?

Heny can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Heny sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Heny to sign. This ensures your confidential business information stays protected.