Daniel O. - Customer Service Specialist

Nigeria

per hour

$1,280

per month

4.8(0 reviews)

Nigeria

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed79 WPM

📶 Connection30 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Daniel

1
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Daniel O.

A Nigeria-based customer service specialist, Daniel combines 8 years of experience with a 4.8-star track record. Skilled in Customer Service and 2 other areas including Customer Experience, Call Center Management. Hire Daniel at $8/hr or $1,280/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Daniel's Rate

$1,280/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Specialist

Customer Service Specialist with 8+ years of experience delivering exceptional customer support across remote and client-facing environments. Skilled in managing customer inquiries, resolving issues efficiently, and maintaining high levels of customer satisfaction through clear, empathetic communication. Experienced in handling support tickets, email correspondence, inbound and outbound calls, and CRM platforms including HubSpot, Zendesk, Zoho CRM, and Freshdesk. Adept at prioritizing multiple requests, coordinating with cross-functional teams, and ensuring timely resolution of customer concerns. Recognized for strong attention to detail, organizational skills, reliability, and the ability to work independently in fast-paced remote environments. Passionate about creating positive customer experiences that strengthen client retention and support business growth.

Hourly Rate

$1,280

Monthly (Est.)

Full-Time

Availability

8 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Experience Call Center Management

Languages

EnglishFilipino

Industries Supported

Hire Daniel for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

👩‍💼

Emily Rodriguez - 3 weeks ago

Creative Agency

Daniel exceeded all my expectations. Communication was always clear and timely.

Frequently Asked Questions about Daniel O.

Can I interview Daniel before hiring?

Absolutely! You can request a video interview with Daniel before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Daniel work in?

Daniel is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Daniel work full-time and weekends?

Yes, Daniel is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Daniel use?

Daniel is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Daniel start?

Daniel can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Daniel sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Daniel to sign. This ensures your confidential business information stays protected.