Zen S. - Customer Service | STR VA | Virtual Assistant | Email & Chat | Team Lead

Philippines

per hour

$800

per month

4.8(0 reviews)

Philippines

Member since March 2026

Replies within 19 hours

💻Technical Readiness

⏱️ Response TimeReplies within 19 hours

⌨️ Typing Speed41 WPM

📶 Connection83 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Zen

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Zen S.

Zen works as a dedicated customer service | str va | virtual assistant | email & chat | team lead with 8 years of professional experience. Zen focuses on Atlassian JIRA, Google Analytics, Email Handling, Quality and Reliability Testing for clients worldwide. Available at $5 hourly ($800 monthly based on full-time hours).

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Zen's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service | STR VA | Virtual Assistant | Email & Chat | Team Lead

I am a results-driven professional with over 8 years of BPO experience, primarily in non-voice operations, along with experience as an STR Virtual Assistant and Guest Experience Specialist. My background includes search quality analysis, entity mapping, data validation, guest support, and property operations, with a strong focus on accuracy, efficiency, and customer satisfaction. I also have Team Leader experience, where I coached and mentored agents, monitored performance, and helped maintain quality standards. I am detail-oriented, organized, and committed to delivering high-quality results while providing excellent support to both clients and guests.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

8 years

Experience

Jobs Done

Skills & Expertise

Atlassian JIRA Google Analytics Email Handling Quality and Reliability Testing Employee Training Leadership Development Research and Development Content Development Calendar Management Google Search

Languages

EnglishFilipino

Industries Supported

Hire Zen for: VA for SaaS, VA for Consultants, VA for Coaches, VA for E-commerce, VA for Retail

Client Reviews

👧

Rachel Taylor - 4 months ago

Fashion Retail

Incredible attention to detail. Zen never misses a thing!

Frequently Asked Questions about Zen S.

Can I interview Zen before hiring?

Absolutely! You can request a video interview with Zen before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Zen work in?

Zen is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Zen work full-time and weekends?

Yes, Zen is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Zen use?

Zen is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Zen start?

Zen can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Zen sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Zen to sign. This ensures your confidential business information stays protected.