Moses N. - Customer service

Kenya

per hour

$1,120

per month

4.6(0 reviews)

Kenya

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed38 WPM

📶 Connection41 Mbps

✅ Success Rate97%

Meet Moses

Hire Moses

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Hourly Rate ($)

Hours per Week

How to Hire Moses

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Moses N.

With 4 years of hands-on experience, Moses brings proven expertise as a customer service. Core competencies include Chat Support, Customer Service Support, Quality Analyst. Rates: $7/hour or $1,120/month for dedicated support.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Moses's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer service

Customer-focused professional with over three years of experience delivering support through phone, email, chat, and social media channels. Skilled in resolving customer inquiries, complaints, and escalations while maintaining high service standards and achieving customer satisfaction targets. Experienced in quality monitoring, performance improvement, and building positive customer relationships through effective communication and problem-solving.

Hourly Rate

$1,120

Monthly (Est.)

Part-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Chat Support Customer Service Support Quality Analyst

Languages

EnglishFilipino

Industries Supported

Hire Moses for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

💻

Justin Turner - 11 months ago

Software Dev Co

Quick learner and adapts to new tools fast. Highly recommended!

Frequently Asked Questions about Moses N.

Can I interview Moses before hiring?

Absolutely! You can request a video interview with Moses before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Moses work in?

Moses is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Moses work full-time and weekends?

Yes, Moses is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Moses use?

Moses is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Moses start?

Moses can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Moses sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Moses to sign. This ensures your confidential business information stays protected.