Abasima E. - Customer Success| Onboarding Specialist |Customer Support

Nigeria

$10

per hour

$1,600

per month

4.4(0 reviews)

Nigeria

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed88 WPM

📶 Connection69 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Abasima

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Request an interview
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About Abasima E.

Abasima works as a dedicated customer success| onboarding specialist |customer support with 2 years of professional experience. Abasima focuses on Customer Support, Customer Experience, Customer Retention, SaaS for clients worldwide. Available at $10 hourly ($1,600 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Abasima's Rate

$1,600/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Success| Onboarding Specialist |Customer Support

Proactive Customer Success and Onboarding Specialist passionate about supporting customers across the SaaS lifecycle: onboarding, product adoption, issue resolution, value realisation, retention, and account growth. Skilled at turning complex processes and problems into clear, practical next steps that customers can easily understand and act on, monitoring customer health and platform usage to identify churn risks and adoption blockers early, conducting QBRs, resolving technical issues, and partnering with Product, Engineering, Sales, and Operations to turn customer feedback into meaningful improvements. AI proficient with hands-on experience using CRM systems, automation, and data-driven workflows to improve customer experiences and outcomes.

$10

Hourly Rate

$1,600

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Customer Support Customer Experience Customer Retention SaaS Onboarding

Languages

EnglishFilipino

Industries Supported

Hire Abasima for: VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

🦷

Heather Roberts - 11 months ago

Dental Practice

Excellent at patient scheduling and follow-ups. Abasima is wonderful!

Frequently Asked Questions about Abasima E.

Can I interview Abasima before hiring?

Absolutely! You can request a video interview with Abasima before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Abasima work in?

Abasima is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Abasima work full-time and weekends?

Yes, Abasima is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Abasima use?

Abasima is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Abasima start?

Abasima can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Abasima sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Abasima to sign. This ensures your confidential business information stays protected.