Caroline K. - Customer Success|Customer Support|Client Facing Roles

Kenya

per hour

$1,120

per month

4.8(0 reviews)

Kenya

Member since January 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed68 WPM

📶 Connection32 Mbps

✅ Success Rate99%

Meet Caroline

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Hourly Rate ($)

Hours per Week

How to Hire Caroline

1
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2
Request an interview
Meet in 15 minutes
3
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About Caroline K.

Looking for a reliable customer success|customer support|client facing roles? Caroline has spent 7 years mastering this role. Day-to-day tasks span Communications, Report Writing, Research, Customer Service. Start at $7 per hour, or $1,120 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Caroline's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Success|Customer Support|Client Facing Roles

I build strong client relationships by combining clear communication with consistent follow through. My experience covers customer support,customer success,customer on boarding, omni-channel support, sales support ,operations and account management.Resolving complex issues while meeting SLAs and maintaining high CSAT scores. I have worked across Manufacturing,Telecommunication, Saas and Fintech.I work closely with sales and internal teams to support retention and growth, contributing to faster response times, reduced repeat tickets, and long term customer trust.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

7 years

Experience

Jobs Done

Skills & Expertise

Communications Report Writing Research Customer Service Customer Support Order Processing Combinatorial Problem Solving Product Management CRM Training

Languages

EnglishFilipino

Industries Supported

Hire Caroline for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Sales Teams, VA for Real Estate

Client Reviews

👩‍💼

Emily Rodriguez - 3 weeks ago

Creative Agency

Caroline exceeded all my expectations. Communication was always clear and timely.

Frequently Asked Questions about Caroline K.

Can I interview Caroline before hiring?

Absolutely! You can request a video interview with Caroline before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Caroline work in?

Caroline is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Caroline work full-time and weekends?

Yes, Caroline is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Caroline use?

Caroline is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Caroline start?

Caroline can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Caroline sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Caroline to sign. This ensures your confidential business information stays protected.