Evariste N. - Customer Support Assistant

Rwanda

per hour

$1,120

per month

4.7(0 reviews)

Rwanda

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed88 WPM

📶 Connection89 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Evariste

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Evariste N.

Evariste works as a dedicated customer support assistant with 6 years of professional experience. Evariste focuses on Customer Service, Technical Support, Customer Service Support, Microsoft 365 for clients worldwide. Available at $7 hourly ($1,120 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Evariste's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Assistant

Customer-focused Technical Support Consultant with 5+ years of experience delivering outstanding service via chat, calls, and ticketing systems. Proven ability to assist global customers with technical issues, billing, and product inquiries while adhering to strict Service Level Agreements (SLAs). Strong problem-solving and adaptability skills with a commitment to providing clear, empathetic, and professional communication in fast-paced, high-volume environments. Adept at using CRM platforms (Zendesk, Jira) and working independently in fully remote, multicultural settings.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

6 years

Experience

Jobs Done

Skills & Expertise

Customer Service Technical Support Customer Service Support Microsoft 365

Languages

EnglishFilipino

Industries Supported

Hire Evariste for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

✨

Danielle Phillips - 1 year ago

Skincare Brand

Evariste's social media management has boosted our engagement 300%!

Frequently Asked Questions about Evariste N.

Can I interview Evariste before hiring?

Absolutely! You can request a video interview with Evariste before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Evariste work in?

Evariste is based in Rwanda and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Evariste work full-time and weekends?

Yes, Evariste is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Evariste use?

Evariste is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Evariste start?

Evariste can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Evariste sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Evariste to sign. This ensures your confidential business information stays protected.