Eric M. - Customer Support & Data Operations VA

Kenya

per hour

$1,120

per month

4.5(0 reviews)

Kenya

Member since August 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed78 WPM

📶 Connection53 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Eric

1
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2
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3
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About Eric M.

With 3 years of hands-on experience, Eric brings proven expertise as a customer support & data operations va. Core competencies include Social Media Management, Customer Support, Administrative Support, Personal Assistant. Rates: $7/hour or $1,120/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Eric's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support & Data Operations VA

Reliable Virtual Assistant & Operations Specialist with 3+ years of experience in administrative coordination, data management, and client support. Proven track record in managing tenant communications, logging digital inventory, and troubleshooting customer issues over the phone with high accuracy. What I offer clients: Data Integrity & Systems: Fast, organized data entry and spreadsheet management using Google Workspace and Microsoft Excel (VLOOKUP, formulas, record logging). Clear Communication: Professional phone etiquette for outbound calling, client follow-ups, and audio-only technical troubleshooting using tools like Freshdesk and Amazon Connect. Operational Efficiency: Process-oriented execution with a focus on standard operating procedures (SOPs), fast ticket resolution, and proactive problem-solving. 100% Remote Reliability: Operating from a dedicated home office equipped with high-speed internet, power backups, and seamless task management tools (Slack, Zoom, Trello).

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Social Media Management Customer Support Administrative Support Personal Assistant Tenant Support

Languages

EnglishFilipino

Industries Supported

Hire Eric for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for Law Firms, VA for Healthcare

Client Reviews

💻

Justin Turner - 11 months ago

Software Dev Co

Quick learner and adapts to new tools fast. Highly recommended!

Frequently Asked Questions about Eric M.

Can I interview Eric before hiring?

Absolutely! You can request a video interview with Eric before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Eric work in?

Eric is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Eric work full-time and weekends?

Yes, Eric is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Eric use?

Eric is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Eric start?

Eric can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Eric sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Eric to sign. This ensures your confidential business information stays protected.