Laxmi T. - Customer Support Manager | Virtual Assistant

Philippines

$11

per hour

$1,760

per month

4.9(0 reviews)

Philippines

Member since December 2019

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed61 WPM

📶 Connection60 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Laxmi

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Laxmi T.

A Philippines-based customer support manager | virtual assistant, Laxmi combines 10+ years of experience with a 4.9-star track record. Skilled in eCommerce and 3 other areas including Social Media Management, Blog Writing, Content Writing. Hire Laxmi at $11/hr or $1,760/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Laxmi's Rate

$1,760/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Manager | Virtual Assistant

I am an experienced Virtual Assistant and Customer Support professional with a strong background in supporting global businesses across e-commerce, SaaS, and service-based industries. Over the years, I have worked with customers through phone, email, and live chat, consistently delivering clear, empathetic, and solution-focused support. My experience includes handling customer inquiries, order processing, refunds, disputes, and account issues, as well as moderating content and managing negative reviews across social media platforms and websites. I am comfortable working in fast-paced environments and have supported both English-speaking and international customers while maintaining high service standards. Beyond customer support, I bring a well-rounded skill set in administrative and operational support. I have assisted teams with data organization, CRM management, spreadsheet updates, inventory checks, invoicing, and coordination with suppliers. I am also experienced in lead generation, online research, influencer outreach, and cold calling or emailing to support business growth initiatives. I am proficient in tools such as Zendesk, Freshdesk, Slack, and Google Workspace, and I adapt quickly to new systems and workflows. Known for being reliable, detail-oriented, and proactive, I enjoy wearing multiple hats and supporting teams wherever needed. If you are looking for a versatile professional who combines strong customer service skills with administrative, lead generation, and moderation experience, I would be a great addition to your team.

$11

Hourly Rate

$1,760

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

eCommerce Social Media Management Blog Writing Content Writing Customer Service Data Entry Virtual Assistant Administrative Support Chat Support Lead Generation

Languages

EnglishFilipino

Industries Supported

Hire Laxmi for: VA for E-commerce, VA for Amazon FBA, VA for Retail, VA for Marketing Agencies, VA for Influencers

Client Reviews

👨‍🦳

Andrew Garcia - 3 months ago

Consulting Firm

Exceptional skills and always meets deadlines. Highly professional.

Frequently Asked Questions about Laxmi T.

Can I interview Laxmi before hiring?

Absolutely! You can request a video interview with Laxmi before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Laxmi work in?

Laxmi is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Laxmi work full-time and weekends?

Yes, Laxmi is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Laxmi use?

Laxmi is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Laxmi start?

Laxmi can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Laxmi sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Laxmi to sign. This ensures your confidential business information stays protected.