Joren O. - Customer Support | Problem-Solving & Troubleshooting, Ticket & Case Management

Philippines

per hour

$800

per month

4.5(0 reviews)

Philippines

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed56 WPM

📶 Connection70 Mbps

✅ Success Rate100%

Meet Joren

Hire Joren

Make an offer.

Hourly Rate ($)

Hours per Week

How to Hire Joren

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Joren O.

With 3 years of hands-on experience, Joren brings proven expertise as a customer support | problem-solving & troubleshooting, ticket & case management. Core competencies include Customer Service, Data Entry, Technical Support, Time Management. Rates: $5/hour or $800/month for dedicated support.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Joren's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support | Problem-Solving & Troubleshooting, Ticket & Case Management

I bring 3 years of experience in customer service and technical support, helping customers resolve issues efficiently while delivering a positive customer experience. My strengths include troubleshooting, problem-solving, clear communication, and managing customer inquiries across multiple channels. I am highly organized, dependable, and comfortable working in fast-paced remote environments. I focus on understanding customer needs, providing timely solutions, and building trust through professional and empathetic support. What I offer clients is a commitment to excellence, attention to detail, and a proactive approach to customer satisfaction. I am quick to learn new systems and processes, adaptable to changing business needs, and dedicated to helping businesses improve customer retention and overall service quality.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Customer Service Data Entry Technical Support Time Management Combinatorial Problem Solving Calendar Management Chat Support Canva Email Management Receptionist

Languages

EnglishFilipino

Industries Supported

Hire Joren for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

🚚

Timothy Young - 7 months ago

Logistics Co

Great work and communication. Delivers consistently good results.

Frequently Asked Questions about Joren O.

Can I interview Joren before hiring?

Absolutely! You can request a video interview with Joren before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Joren work in?

Joren is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Joren work full-time and weekends?

Yes, Joren is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Joren use?

Joren is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Joren start?

Joren can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Joren sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Joren to sign. This ensures your confidential business information stays protected.