Mark S. - Customer Support Specialist | Virtual Assistant | Customer Experience Professional

Philippines

per hour

$1,120

per month

4.8(0 reviews)

Philippines

Member since August 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed31 WPM

📶 Connection99 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Mark

1
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Mark S.

With 10+ years of hands-on experience, Mark brings proven expertise as a customer support specialist | virtual assistant | customer experience professional. Core competencies include Customer Support, Virtual Assistant, Medical, Sales. Rates: $7/hour or $1,120/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Mark's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Specialist | Virtual Assistant | Customer Experience Professional

Customer Support Virtual Assistant Profile Experienced Customer Support and Virtual Assistant professional with 20+ years of BPO experience in customer service, technical support, sales, email and chat support, appointment setting, and back-office operations. Skilled in handling customer inquiries, resolving issues, managing administrative tasks, and maintaining accurate records. Proficient with CRM and productivity tools including Salesforce, HubSpot, Zendesk, Excel, Google Workspace, and other customer support platforms. Reliable, detail-oriented, and committed to providing excellent customer experiences while working efficiently in a remote environment.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Customer Support Virtual Assistant Medical Sales

Languages

EnglishFilipino

Industries Supported

Hire Mark for: VA for B2B, VA for SaaS, VA for Real Estate, VA for E-commerce, VA for Retail

Client Reviews

👨

Michael Chen - 2 weeks ago

TechStart Inc

Outstanding work ethic and attention to detail. Highly recommend!

Frequently Asked Questions about Mark S.

Can I interview Mark before hiring?

Absolutely! You can request a video interview with Mark before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Mark work in?

Mark is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Mark work full-time and weekends?

Yes, Mark is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Mark use?

Mark is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Mark start?

Mark can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Mark sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Mark to sign. This ensures your confidential business information stays protected.