KEVIN I. - Customer Support Specialist | Virtual Assistant | Customer Success Advocate

Philippines

$6.60

per hour

$1,056

per month

4.9(0 reviews)

Philippines

Member since April 2026

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed51 WPM

📶 Connection44 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire KEVIN

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About KEVIN I.

A Philippines-based customer support specialist | virtual assistant | customer success advocate, KEVIN combines 7 years of experience with a 4.9-star track record. Skilled in Customer Service and 3 other areas including Data Entry, Virtual Assistant, Web Search. Hire KEVIN at $6.6/hr or $1,056/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

KEVIN's Rate

$1,056/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Specialist | Virtual Assistant | Customer Success Advocate

With 6+ years of customer service experience, I don't just answer questions—I solve problems, build relationships, and create experiences that keep customers coming back. Customer experience is more than solving problems—it's about building trust, creating positive interactions, and leaving people better than you found them. That's the mindset I've brought to every role throughout my 6+ years in customer service, virtual assistance, and client communications. My background spans chat, email, and phone support in fast-paced environments where accuracy, professionalism, and adaptability are essential. I've helped customers resolve concerns, navigate complex situations, and make informed decisions while consistently meeting performance expectations and service standards. I pride myself on being a reliable, solutions-focused professional who stays calm under pressure, communicates clearly, and takes ownership of every customer interaction. Whether I'm managing customer inquiries, supporting business operations, or collaborating with teams, my goal is always the same: deliver an exceptional experience that strengthens customer loyalty and trust. Core strengths include: • Customer Service & Customer Success • Chat, Email & Phone Support • Virtual Assistance & Administrative Support • CRM & Ticketing Systems • Client Communication & Relationship Management • Problem Solving & Conflict Resolution • Process Improvement & Operational Support I'm always open to opportunities where I can contribute, grow, and make a meaningful impact through outstanding customer support and operational excellence.

$6.60

Hourly Rate

$1,056

Monthly (Est.)

Full-Time

Availability

7 years

Experience

Jobs Done

Skills & Expertise

Customer Service Data Entry Virtual Assistant Web Search Sales Cold Calling Appointment Setting

Languages

EnglishFilipino

Industries Supported

Hire KEVIN for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

👩‍🦳

Laura Martinez - 3 months ago

Travel Agency

Working with KEVIN has been a game-changer for our business.

Frequently Asked Questions about KEVIN I.

Can I interview KEVIN before hiring?

Absolutely! You can request a video interview with KEVIN before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does KEVIN work in?

KEVIN is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can KEVIN work full-time and weekends?

Yes, KEVIN is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does KEVIN use?

KEVIN is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can KEVIN start?

KEVIN can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does KEVIN sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to KEVIN to sign. This ensures your confidential business information stays protected.