Rhea M. - Customer Support Specialist

Philippines

per hour

$1,120

per month

4.8(0 reviews)

Philippines

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed44 WPM

📶 Connection69 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Rhea

1
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2
Request an interview
Meet in 15 minutes
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Weekly billing, cancel anytime

About Rhea M.

Looking for a reliable customer support specialist? Rhea has spent 4 years mastering this role. Day-to-day tasks span Shopify, Zendesk, Data Entry, Email Handling. Start at $7 per hour, or $1,120 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Rhea's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Specialist

I'm Rhea, a Customer Support Specialist with experience supporting international brands across email, live chat, and phone. I can help with: • Customer Service & Customer Experience • Email, Chat & Phone Support • Order Management & Tracking • Returns, Refunds & Exchanges • Escalation Handling • B2B Support • Shopify Store Support • CRM Management & Documentation • Customer Follow-Ups & Retention • Queue Management & Team Support I have experience supporting an international eyewear e-commerce brand and a fast-paced food service brand, helping customers with order concerns, account issues, product inquiries, prescription validation, and issue resolution. Tools I've worked with: • Zendesk • Shopify • Gladly • Salesforce • Loop Returns • LiveChat • Slack • Google Workspace I'm dependable, detail-oriented, adaptable, and committed to delivering professional customer support that reflects your brand well. If you're looking for a customer support specialist who can communicate clearly, take ownership, and provide a positive customer experience, I'd be happy to support your team.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Shopify Zendesk Data Entry Email Handling Order Processing Phone Support Customer Retention Chat Support Google Workspace Customer Service Support

Languages

EnglishFilipino

Industries Supported

Hire Rhea for: VA for Shopify Stores, VA for E-commerce, VA for Dropshipping, VA for Insurance, VA for Healthcare

Client Reviews

👨‍💼

David Thompson - 1 month ago

E-commerce Solutions

Professional, efficient, and a pleasure to work with. Will hire again!

Frequently Asked Questions about Rhea M.

Can I interview Rhea before hiring?

Absolutely! You can request a video interview with Rhea before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Rhea work in?

Rhea is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Rhea work full-time and weekends?

Yes, Rhea is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Rhea use?

Rhea is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Rhea start?

Rhea can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Rhea sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Rhea to sign. This ensures your confidential business information stays protected.