Shamain C. - Customer Support Specialist

Philippines

$6.60

per hour

$1,056

per month

4.8(0 reviews)

Philippines

Member since October 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed82 WPM

📶 Connection33 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Shamain

1
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Shamain C.

A Philippines-based customer support specialist, Shamain combines 5 years of experience with a 4.8-star track record. Skilled in Copywriting and 3 other areas including Graphic Design, Customer Support, Content Creation. Hire Shamain at $6.6/hr or $1,056/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Shamain's Rate

$1,056/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Specialist

Results-driven Customer Service Professional with over 5 years of call center experience specializing in B2B support and merchant relations. Proven track record of managing complex business accounts, demystifying financial statements, and resolving high-volume email inquiries with precision. I act as a trusted bridge between companies and their business clients, ensuring high retention and seamless operations. What I can offer • End-to-End Account Management: Smooth handling of business profiles, billing, and system walkthroughs. • Financial Statement Clarity: Expert breakdown of complex monthly merchant statements and billing discrepancies. • Inbox Zero Execution: Prompt, accurate, and professional email correspondence that cuts down response times. • B2B Relationship Building: Empathic communication tailored to busy business owners who value efficiency.

$6.60

Hourly Rate

$1,056

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Copywriting Graphic Design Customer Support Content Creation

Languages

EnglishFilipino

Industries Supported

Hire Shamain for: VA for Marketing Agencies, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

👩‍🦰

Jessica Lee - 1 month ago

Marketing Pro

Incredible talent and dedication. Shamain transformed our workflow completely.

Frequently Asked Questions about Shamain C.

Can I interview Shamain before hiring?

Absolutely! You can request a video interview with Shamain before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Shamain work in?

Shamain is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Shamain work full-time and weekends?

Yes, Shamain is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Shamain use?

Shamain is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Shamain start?

Shamain can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Shamain sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Shamain to sign. This ensures your confidential business information stays protected.