Hatem B. - Customer Support & Virtual Assistant | IT Help Desk | Administrative Support

Tunisia

$5.5

per hour

$880

per month

4.7(0 reviews)

Tunisia

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed83 WPM

📶 Connection60 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Hatem

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2
Request an interview
Meet in 15 minutes
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About Hatem B.

With 8 years of hands-on experience, Hatem brings proven expertise as a customer support & virtual assistant | it help desk | administrative support. Core competencies include Customer Service, Customer Support, Data Entry, Technical Support. Rates: $5.5/hour or $880/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Hatem's Rate

$880/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support & Virtual Assistant | IT Help Desk | Administrative Support

I am a reliable and detail-oriented professional with experience in customer support and technical assistance. I can help clients with customer communication, email and chat support, administrative tasks, data entry, and day-to-day virtual assistance. I also have a background in IT infrastructure and networking, with knowledge of Windows, Linux, troubleshooting, remote support, GLPI, and SCCM. I am comfortable learning new tools and following established processes and procedures. I am organized, responsive, and focused on providing clear and helpful support. I can work independently, manage tasks efficiently, and communicate professionally with clients and team members. I am available for remote customer support, virtual assistant, technical support, and administrative support roles.

$5.5

Hourly Rate

$880

Monthly (Est.)

Availability

8 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Data Entry Technical Support Virtual Assistant Administrative Support Chat Support Microsoft Windows Server Email Support Credit Support

Languages

EnglishFilipino

Industries Supported

Hire Hatem for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

🦷

Heather Roberts - 11 months ago

Dental Practice

Excellent at patient scheduling and follow-ups. Hatem is wonderful!

Frequently Asked Questions about Hatem B.

Can I interview Hatem before hiring?

Absolutely! You can request a video interview with Hatem before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Hatem work in?

Hatem is based in Tunisia and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Hatem work full-time and weekends?

Yes, Hatem is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Hatem use?

Hatem is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Hatem start?

Hatem can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Hatem sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Hatem to sign. This ensures your confidential business information stays protected.