Avice A. - Virtual Assistant · Customer Support · Administrative & Operations Support

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Virtual Assistant · Customer Support · Administrative & Operations Support

I bring over 5 years of experience in customer service, support, and business operations, with a strong focus on keeping customers informed, resolving issues, and making sure day-to-day tasks are handled smoothly. I’m comfortable managing multiple customer cases, coordinating with internal teams, following up on issues, maintaining accurate records, and communicating professionally with international clients. I also have experience supporting remote operations, handling refunds and payment inquiries, managing CRM records, and working independently in fast-paced environments. Beyond customer support, I can assist with administrative tasks such as documentation, data entry, calendar and schedule management, meeting coordination, record management, and general team support. I work with tools including Salesforce, Zendesk, Microsoft Office, Google Workspace, Microsoft Teams, Zoom, ChatGPT, and Microsoft Copilot What you can expect from me is: Reliable communication, Organization, Attention to detail, Problem-solving, and genuine care in the way I support both customers and teams My goal is to make your workload lighter, keep things organized, and provide the kind of professional support your customers and team can depend on.

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Hire Avice for: VA for B2B, VA for SaaS, VA for Real Estate, VA for Executives, VA for Entrepreneurs