Ian P. - Customer Support | Virtual Assistant | Technical Support

Kenya

per hour

$1,120

per month

4.4(0 reviews)

Kenya

Member since July 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed57 WPM

📶 Connection31 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Ian

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About Ian P.

Ian specializes in customer support | | technical support work, backed by 2 years in the field. Ian handles Graphic Design and Microsoft Office, plus Administrative Support and GitHub. Book Ian for $7/hr - full-time monthly rate is $1,120.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Ian's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support | Virtual Assistant | Technical Support

• Detail-oriented and client-focused professional with a background spanning international hospitality administration, library records management, and multicultural policy engagement. • Experienced in managing complex stakeholder communications, maintaining compliance grade digital records, and coordinating multi-channel client correspondence with accuracy and professionalism. • International education background (Kenya, Hungary, and internationally through the IB Diploma Programme), with strong cross-cultural sensitivity and a demonstrated ability to translate complex processes clearly to diverse audiences.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Graphic Design Microsoft Office Administrative Support GitHub Notion Team Leadership Virtual Assistance and Client Support

Languages

EnglishFilipino

Industries Supported

Hire Ian for: VA for Marketing Agencies, VA for E-commerce, VA for Law Firms, VA for Healthcare, VA for Small Business

Client Reviews

👨‍🦱

James Wilson - 2 months ago

Real Estate Group

Great communication and solid work. Minor learning curve but overall excellent.

Frequently Asked Questions about Ian P.

Can I interview Ian before hiring?

Absolutely! You can request a video interview with Ian before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Ian work in?

Ian is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Ian work full-time and weekends?

Yes, Ian is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Ian use?

Ian is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Ian start?

Ian can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Ian sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Ian to sign. This ensures your confidential business information stays protected.