susan n. - Customer support| virtual assistant

Kenya

$5.50

per hour

$880

per month

4.4(0 reviews)

Kenya

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed68 WPM

📶 Connection80 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire susan

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About susan n.

susan specializes in customer support| work, backed by 7 years in the field. susan handles Customer Service and Customer Support, plus Virtual Assistant and Customer Experience. Book susan for $5.5/hr - full-time monthly rate is $880.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

susan's Rate

$880/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer support| virtual assistant

Highly organized and detail-oriented Virtual Assistant with a strong background in customer support and administrative management. I help busy executives and business owners reclaim their time by handling essential daily operations seamlessly.

$5.50

Hourly Rate

$880

Monthly (Est.)

Full-Time

Availability

7 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Virtual Assistant Customer Experience Live Chat Operator

Languages

EnglishFilipino

Industries Supported

Hire susan for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

📷

Megan King - 8 months ago

Photography Studio

susan keeps our schedules organized and clients happy. Amazing!

Frequently Asked Questions about susan n.

Can I interview susan before hiring?

Absolutely! You can request a video interview with susan before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does susan work in?

susan is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can susan work full-time and weekends?

Yes, susan is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does susan use?

susan is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can susan start?

susan can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does susan sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to susan to sign. This ensures your confidential business information stays protected.