Vivian W. - Customer Support

Kenya

$25.50

per hour

$4,080

per month

4.5(0 reviews)

Kenya

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed77 WPM

📶 Connection92 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Vivian

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Vivian W.

Vivian specializes in customer support work, backed by 2 years in the field. Vivian handles Customer Service and Customer Support, plus Customer Experience. Book Vivian for $25.5/hr - full-time monthly rate is $4,080.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Vivian's Rate

$4,080/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support

I’m a customer service professional with experience in tourism, hospitality, and sales, passionate about making every customer interaction clear, helpful, and positive. My experience has strengthened my skills in customer support, handling enquiries and concerns, problem-solving, communication, attention to detail, and working with different types of customers. I’m also comfortable with administrative tasks and digital tools, including Google Workspace, Zoom, Trello, and Canva. I’m currently looking to grow in a remote Customer Service, Customer Support, Virtual Assistant, or Administrative Support role where I can contribute my skills while continuing to learn and develop professionally. I’m reliable, adaptable, and genuinely enjoy helping people find solutions. I’m open to connecting with recruiters, hiring managers, and professionals who are looking for someone with a strong customer-focused mindset.

$25.50

Hourly Rate

$4,080

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Customer Experience

Languages

EnglishFilipino

Industries Supported

Hire Vivian for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

🦷

Heather Roberts - 11 months ago

Dental Practice

Excellent at patient scheduling and follow-ups. Vivian is wonderful!

Frequently Asked Questions about Vivian W.

Can I interview Vivian before hiring?

Absolutely! You can request a video interview with Vivian before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Vivian work in?

Vivian is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Vivian work full-time and weekends?

Yes, Vivian is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Vivian use?

Vivian is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Vivian start?

Vivian can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Vivian sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Vivian to sign. This ensures your confidential business information stays protected.