Mark J. - Customer Support

Philippines

$5.60

per hour

$896

per month

4.5(0 reviews)

Philippines

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed77 WPM

📶 Connection86 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Mark

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2
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3
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About Mark J.

Mark works as a dedicated customer support with 2 years of professional experience. Mark focuses on Customer Service, Data Entry, Technical Support, Payroll for clients worldwide. Available at $5.6 hourly ($896 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Mark's Rate

$896/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support

Hi there! I’m Mark. For the past two years, I’ve worked in technical and customer support across telecommunications, retail, and payroll. I enjoy solving issues efficiently and helping keep daily operations running smoothly. Tools I work with regularly: • Salesforce: Ticket tracking and CRM updates. • Genesys: Schedule tracking and adherence monitoring. • MS Teams: Daily team collaboration and escalations. I adapt quickly to new software and processes, and I’m always open to constructive feedback so I can keep improving. I’d love to help support your team’s daily operations.

$5.60

Hourly Rate

$896

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Customer Service Data Entry Technical Support Payroll Recruiting

Languages

EnglishFilipino

Industries Supported

Hire Mark for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

💻

Justin Turner - 11 months ago

Software Dev Co

Quick learner and adapts to new tools fast. Highly recommended!

Portfolio

Frequently Asked Questions about Mark J.

Can I interview Mark before hiring?

Absolutely! You can request a video interview with Mark before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Mark work in?

Mark is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Mark work full-time and weekends?

Yes, Mark is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Mark use?

Mark is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Mark start?

Mark can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Mark sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Mark to sign. This ensures your confidential business information stays protected.