Rosanna W. – E-Commerce Specialist | Customer Service & Marketing | SEO Content | Social Media

Q: Can I interview Rosanna before hiring?

Absolutely! You can request a video interview with Rosanna before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Rosanna work in?

Rosanna is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Rosanna work full-time and weekends?

Yes, Rosanna is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Rosanna use?

Rosanna is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Rosanna start?

Rosanna can typically start within 24-48 hours after you finalize the contract.

Q: Does Rosanna sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Rosanna to sign.

Philippines

$20

per hour

$3,200

per month

5.0(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed74 WPM

📶 Connection52 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Rosanna

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About Rosanna W.

With 10+ years of hands-on experience, Rosanna brings proven expertise as a e-commerce specialist | customer service & marketing | seo content | social media. Core competencies include Instagram, Social Media Management, Blog Writing, Copywriting. Rates: $20/hour or $3,200/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Rosanna's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

E-Commerce Specialist | Customer Service & Marketing | SEO Content | Social Media

E-Commerce Specialist with 18 years of international remote work experience supporting clients across the USA, United Kingdom, Canada, Australia, Austria, Israel and Spain in both customer service and marketing capacities. Customer Service Expertise: I provide comprehensive e-commerce customer support through phone, chat and email — handling order processing, returns and exchanges, refunds, shipping error corrections, tracking inquiries, product inquiries, warranty claims, payment processing, out-of-stock substitutions and social media communication. I bring a solutions-first approach to every customer interaction, ensuring resolution efficiency and satisfaction. Marketing Expertise: I specialize in SEO content writing, blog creation and management, product description writing, product listing and uploading, social media management and growth, email list building, Google My Business optimization, on-page and off-page SEO, competitor research and monitoring, citation tracking and creation, and organic social media engagement. Industry Experience: I have worked with e-commerce apparel brands, digital marketing agencies, marketing consultancies, web development companies, online publishing platforms, and real estate businesses — giving me a broad understanding of how different industries use digital marketing and customer service to grow online. Tools: Slack, ClickUp, Microsoft Teams, Zoom, Google Meet, Calendly, Retail Ops, Zendesk, Fresh Caller, WooCommerce, WordPress, Squarespace, Shopify, Amazon, Buffer, Hootsuite, Crowdfire, Google My Business, Brandchirp, CRM platforms, Canva, SemRush, BrightLocal, Multilogiin, Proxy Panel, Grammarly, CopyScape, I am reliable, detail-oriented, and deadline-driven — committed to helping e-commerce businesses grow their online presence while delivering exceptional customer experiences.

$20

Hourly Rate

$3,200

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Instagram Social Media Management Blog Writing Copywriting Video Editing Customer Service Virtual Assistant Social Media Marketing Administrative Support Lead Generation

Languages

EnglishFilipino

Industries Supported

Hire Rosanna for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for YouTubers, VA for Content Creators

Client Reviews

🚗

Gregory Nelson• 9 months ago

Automotive Dealer

Professional approach and excellent follow-through on all tasks.

Frequently Asked Questions about Rosanna W.

Can I interview Rosanna before hiring?

Absolutely! You can request a video interview with Rosanna before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Rosanna work in?

Rosanna is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Rosanna work full-time and weekends?

Yes, Rosanna is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Rosanna use?

Rosanna is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Rosanna start?

Rosanna can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Rosanna sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Rosanna to sign. This ensures your confidential business information stays protected.