Joan B. - Ecommerce VA | Customer Service Specialist

Philippines

per hour

$800

per month

4.9(0 reviews)

Philippines

Member since March 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed64 WPM

📶 Connection64 Mbps

✅ Success Rate98%

Meet Joan

Hire Joan

Make an offer.

Hourly Rate ($)

Hours per Week

How to Hire Joan

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Joan B.

Joan works as a dedicated ecommerce va | customer service specialist with 5 years of professional experience. Joan focuses on eCommerce, Customer Service, Data Entry, Order Processing for clients worldwide. Available at $5 hourly ($800 monthly based on full-time hours).

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Joan's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Ecommerce VA | Customer Service Specialist

I am a Customer Service and Administrative Support professional with 5+ years of experience in customer service, technical support, and eCommerce operations. I have experience handling email, live chat, and phone support, resolving customer concerns, processing orders, managing records, coordinating with internal teams, and providing timely follow-ups. I am highly organized, detail-oriented, and comfortable working in fast-paced remote environments. I have hands-on experience with tools such as Shopify, Gorgias, Google Workspace, Google Sheets, Slack, Zoom, Microsoft Office, and ChatGPT, and I am confident in learning new platforms quickly. My background in technical support and customer service has strengthened my problem-solving, communication, multitasking, and prioritization skills. I take ownership of my responsibilities, pay close attention to detail, and always aim to provide a professional and positive customer experience. I am currently seeking a long-term remote opportunity where I can contribute my customer service, administrative, technical, and sales support skills while continuing to grow professionally.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

eCommerce Customer Service Data Entry Order Processing Virtual Assistant

Languages

EnglishFilipino

Industries Supported

Hire Joan for: VA for E-commerce, VA for Amazon FBA, VA for Retail, VA for SaaS, VA for Insurance

Client Reviews

👩‍🦱

Nicole Brown - 2 months ago

Beauty Boutique

Absolutely amazing! Joan handles everything with such professionalism.

Frequently Asked Questions about Joan B.

Can I interview Joan before hiring?

Absolutely! You can request a video interview with Joan before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Joan work in?

Joan is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Joan work full-time and weekends?

Yes, Joan is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Joan use?

Joan is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Joan start?

Joan can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Joan sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Joan to sign. This ensures your confidential business information stays protected.