Harriet A. - Ecommerce VA | Order Management | DTC Brand | CSR

Philippines

$5.60

per hour

$896

per month

4.9(0 reviews)

Philippines

Member since July 2026

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed43 WPM

📶 Connection42 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Harriet

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Request an interview
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About Harriet A.

Looking for a reliable ecommerce va | order management | dtc brand | csr? Harriet has spent 5 years mastering this role. Day-to-day tasks span Shopify, Data Entry, Email Handling, Phone Support. Start at $5.6 per hour, or $896 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Harriet's Rate

$896/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Ecommerce VA | Order Management | DTC Brand | CSR

I help eCommerce and Shopify brands deliver fast, reliable customer support while keeping order operations running smoothly. My niche is eCommerce customer support and Shopify order management, including live chat, email support, refunds, and supplier coordination. I work with Zendesk, Shopify Admin, Salesforce, Google Workspace, Microsoft Excel, Notion, Slack, and ChatGPT for workflow automation. I also use Typeform and Miro for ticketing and process mapping. Over the past 3+ years, I have managed 100+ daily chats and 70+ daily emails for Shopify dropshipping stores, maintaining a 90 to 95 percent customer satisfaction rate. I handle the full order lifecycle from processing and tracking to refunds and supplier coordination. Before that, I supported a food delivery platform and a retail account in a BPO setting, managing 90+ daily inquiries across email, chat, and voice. I am available for full-time work and can adapt to any timezone, including US, UK, or AU shifts. I am looking for a long-term role where I can grow with a team rather than move between short-term projects. I am ready to bring the same reliability and consistency to your team long term.

$5.60

Hourly Rate

$896

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Shopify Data Entry Email Handling Phone Support Customer Experience Email Management Administrative Logistics General Virtual Assistant Purchase Order Management Virtual Assistance and Client Support

Languages

EnglishFilipino

Industries Supported

Hire Harriet for: VA for Shopify Stores, VA for E-commerce, VA for Dropshipping, VA for Insurance, VA for Healthcare

Client Reviews

👩‍🎨

Kimberly Lewis - 6 months ago

Interior Design

Harriet brings creativity and precision to every project.

Frequently Asked Questions about Harriet A.

Can I interview Harriet before hiring?

Absolutely! You can request a video interview with Harriet before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Harriet work in?

Harriet is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Harriet work full-time and weekends?

Yes, Harriet is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Harriet use?

Harriet is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Harriet start?

Harriet can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Harriet sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Harriet to sign. This ensures your confidential business information stays protected.