Naomi M. - Executive Virtual Assistant - 5 years Experience

Make an offer.

How to Hire Naomi

1. 1
   Send a message

   Or request an interview

2. 2
   Request an interview

   Meet in 15 minutes

3. 3
   Start with a trial

   Weekly billing, cancel anytime

Executive Virtual Assistant - 5 years Experience

I help business owners, entrepreneurs, and professionals save time, stay organised, and manage their daily operations more efficiently by providing reliable administrative, digital, and customer support. From managing calendars and scheduling appointments to handling emails, preparing documents, maintaining digital records, providing customer service, and supporting social media activities, I offer dependable assistance that allows clients to focus on their priorities while ensuring essential tasks are handled accurately and professionally. My goal is to simplify daily workflows, improve productivity, and contribute to the smooth running and growth of their businesses. With a Bachelor’s degree in Business Administration (E-commerce) and experience in administrative support, remote coordination, and customer service, I bring a strong understanding of business operations and the importance of effective organisation. My skills include calendar management, appointment scheduling, email management, data entry, data annotation, document preparation, digital record keeping, live chat support, customer service, and social media management. I am proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook), Google Workspace, and various digital collaboration tools used for communication, document management, and workflow organisation. I understand that effective virtual assistance goes beyond completing assigned tasks; it requires initiative, attention to detail, clear communication, and the ability to manage responsibilities efficiently. I approach every assignment with a structured mindset, ensuring that tasks are prioritised, deadlines are monitored, information is organised, and work is followed through to completion. I also understand the importance of creating positive experiences for customers and maintaining professional relationships. Whether responding to enquiries, assisting customers through live chat, managing email correspondence, or supporting social media platforms, I communicate clearly, professionally, and courteously. I pay attention to detail and understand the importance of adapting my communication style to different audiences while maintaining a consistent and professional tone across all channels. My academic background in Business Administration, with a focus on E-commerce, has strengthened my understanding of business processes and the role technology plays in connecting businesses with customers. I am comfortable learning new platforms, following established procedures, and using digital tools to improve organisation and efficiency. I approach challenges with a willingness to learn, a solution-oriented mindset, and a commitment to delivering work that meets expectations. I take pride in being organised, dependable, flexible, and accountable. I value professionalism, confidentiality, and accuracy in everything I do, and I treat every responsibility with care and discretion. I am also receptive to feedback and continuously seek opportunities to develop my skills, improve my performance, and contribute positively to the teams and businesses I support. Ultimately, my aim is to become a trusted support partner who makes everyday business operations easier and more manageable. By taking care of administrative responsibilities, supporting customer relationships, and keeping essential processes organised, I strive to give business owners and professionals more time and freedom to concentrate on strategic decisions, business development, and achieving their goals.

Skills & Expertise

Languages

Industries Supported

Hire Naomi for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for SaaS, VA for Retail