Shadrach C. - Executive Virtual Assistant | Customer Support & Administative Operations

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Executive Virtual Assistant | Customer Support & Administative Operations

I’m an Executive Virtual Assistant with hands-on experience supporting daily operations, customer communication, administrative workflows, CRM management, sales support, and remote teams. I’ve handled email and calendar management, research, documentation, data organization, follow-ups, customer inquiries, and operational tasks while working independently and keeping priorities moving. Beyond task execution, I focus on improving how work gets done. I’ve built and supported automated workflows that reduce repetitive manual tasks, improve follow-up processes, organize information, and help teams save valuable time. I’ve also worked with CRM systems and tools such as HubSpot, Airtable, Google Workspace, Slack, Zapier, Make, and project-management platforms to centralize information and keep workflows organized. My experience has taught me to take ownership rather than simply wait for instructions. I’m comfortable tracking pending tasks, following up with customers or stakeholders, maintaining accurate records, documenting processes, and identifying opportunities to make recurring work faster and more reliable. I bring a combination of executive support, customer service, administration, CRM coordination, sales support, and workflow automation. My goal is simple: keep the executive or team organized, responsive, and focused by taking care of the operational details behind the scenes.

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Hire Shadrach for: VA for Agencies, VA for Startups, VA for Tech Companies, VA for Law Firms, VA for Healthcare