Phiona W. - Executive Virtual Assistant I Operations & Auditing Specialist

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Executive Virtual Assistant I Operations & Auditing Specialist

I’m an Executive Assistant, Project Manager, and Operations Specialist who helps keep the moving parts of a business organised, followed through, and running smoothly. I support executives, manage projects, coordinate teams, and look for better ways to handle the work behind the scenes. In my current role, I manage operations across 30+ active client engagements, tracking deadlines, budgets, contracts, compliance, follow-ups, and project activity. I’ve also built systems using AI and automation to make that work easier to manage, including a workflow that scans the portfolio weekly and flags overdue work and potential risks so they can be addressed before they become bigger problems. My executive support experience includes calendar and inbox management, meeting coordination, travel, follow-ups, recruitment, CRM management, vendor coordination, and keeping important details from falling through the cracks. In a previous role, I worked directly with a CEO while also running recruitment end to end, sourcing and vetting 20–35 candidates a week and building a database that automated candidate intake and follow-ups. I also enjoy the systems side of operations. I’ve built internal dashboards, workflow bots, interactive HTML trackers, automated project follow-ups, and tools that bring information from different platforms into one place. I use AI and tools such as Claude, Claude Code, ChatGPT, Scribe, Motion, Lovable, Fathom, GoHighLevel and Zapier to automate repetitive work, document processes, and solve problems. I’m usually the person who looks at a process and thinks, “There has to be a better way to do this.” Sometimes that means automation, sometimes it means a better system, and sometimes it just means getting things organised properly. I’m looking to work with clients who want someone they can trust to take ownership, stay ahead of the details, communicate clearly, catch problems early, and keep things moving without needing to be chased.

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Hire Phiona for: VA for Agencies, VA for Startups, VA for Tech Companies, VA for Law Firms, VA for Healthcare