Jonathan R. - Non-Voice Customer Support & Operations Specialist

Philippines

per hour

$1,120

per month

4.7(0 reviews)

Philippines

Member since May 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed49 WPM

📶 Connection99 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Jonathan

1
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Jonathan R.

A Philippines-based non-voice customer support & operations specialist, Jonathan combines 6 years of experience with a 4.7-star track record. Skilled in eCommerce and 3 other areas including Zendesk, Book Writing, Email Handling. Hire Jonathan at $7/hr or $1,120/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Jonathan's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Non-Voice Customer Support & Operations Specialist

Experienced customer support and operations specialist with a background in high-volume chat and email support, technical troubleshooting, CRM management, and workflow coordination. Skilled in handling customer escalations, ticket management, documentation, and multi-channel communication in fast-paced support environments. Experienced with Zendesk, Gorgias, Google Workspace, and CRM-based workflows involving task tracking, issue resolution, and process management. Strong attention to detail, efficient queue handling, and adaptable to new systems and operational procedures. Focused on providing reliable support, organized workflow management, and professional communication while maintaining productivity and service quality standards.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

6 years

Experience

Jobs Done

Skills & Expertise

eCommerce Zendesk Book Writing Email Handling Technical Support CRM Sales Chat Support Email Technical Support ChatGPT

Languages

EnglishFilipino

Industries Supported

Hire Jonathan for: VA for E-commerce, VA for Amazon FBA, VA for Retail, VA for SaaS, VA for Consultants

Client Reviews

👩

Sarah Johnson - 1 week ago

ShopifyPlus Store

Jonathan is the best VA I've ever worked with. Always on time, proactive, and incredibly skilled.

Frequently Asked Questions about Jonathan R.

Can I interview Jonathan before hiring?

Absolutely! You can request a video interview with Jonathan before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Jonathan work in?

Jonathan is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Jonathan work full-time and weekends?

Yes, Jonathan is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Jonathan use?

Jonathan is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Jonathan start?

Jonathan can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Jonathan sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Jonathan to sign. This ensures your confidential business information stays protected.