Maridel C. - Operations Expert | Customer Experience

Philippines

$5.50

per hour

$880

per month

4.8(0 reviews)

Philippines

Member since June 2026

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed82 WPM

📶 Connection100 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Maridel

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2
Request an interview
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About Maridel C.

A Philippines-based operations expert | customer experience, Maridel combines 7 years of experience with a 4.8-star track record. Skilled in Communications and 3 other areas including Customer Service, Customer Support, Email Handling. Hire Maridel at $5.5/hr or $880/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Maridel's Rate

$880/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Operations Expert | Customer Experience

Hello! I'm Maridel Cuarteros, a Customer Service Leader with seven years of experience managing international accounts across the US, UK, and multiple regions. I've successfully led teams, handled complex escalations, and optimized operations across diverse industries including logistics, telecommunications, and ridehailing. As a Team Lead, I mentored 15 agents and drove strategic process improvements. My expertise includes escalation management, process optimization, CRM systems, and cross-cultural collaboration. I'm skilled at problem-solving under pressure and delivering results in fast-paced environments.

$5.50

Hourly Rate

$880

Monthly (Est.)

Full-Time

Availability

7 years

Experience

Jobs Done

Skills & Expertise

Communications Customer Service Customer Support Email Handling Live Chat Operator Administrative Support Chat Support Operations Management Gmail

Languages

EnglishFilipino

Industries Supported

Hire Maridel for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

👩‍🎨

Kimberly Lewis - 6 months ago

Interior Design

Maridel brings creativity and precision to every project.

Frequently Asked Questions about Maridel C.

Can I interview Maridel before hiring?

Absolutely! You can request a video interview with Maridel before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Maridel work in?

Maridel is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Maridel work full-time and weekends?

Yes, Maridel is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Maridel use?

Maridel is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Maridel start?

Maridel can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Maridel sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Maridel to sign. This ensures your confidential business information stays protected.