Jefferson M. - OPERATIONS/CUSTOMER SERVICE MANAGER

Philippines

per hour

$800

per month

4.2(0 reviews)

Philippines

Member since June 2025

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed38 WPM

📶 Connection77 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Jefferson

1
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Jefferson M.

Jefferson works as a dedicated operations/customer service manager with 10+ years of professional experience. Jefferson focuses on eCommerce, Shopify, Customer Service, Customer Support for clients worldwide. Available at $5 hourly ($800 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Jefferson's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

OPERATIONS/CUSTOMER SERVICE MANAGER

Operations / Customer Service Manager and E-commerce Operations Expert with over 13 years of comprehensive experience across customer service, fulfillment, order management, and logistics in both B2C, B2B and dropshipping industries or Ecommerce industry. Proven ability to lead high performing teams, improve operational efficiency, and maintain excellent customer satisfaction. Skilled in SOP development, client communication, and use of diverse platforms. Recognized as a fast learner, problem solver, and dependable team player.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

eCommerce Shopify Customer Service Customer Support Order Processing Phone Support Virtual Assistant Leadership Development Xero Chat Support

Languages

EnglishFilipino

Industries Supported

Hire Jefferson for: VA for E-commerce, VA for Amazon FBA, VA for Retail, VA for Shopify Stores, VA for Dropshipping

Client Reviews

👩‍🦱

Nicole Brown - 2 months ago

Beauty Boutique

Absolutely amazing! Jefferson handles everything with such professionalism.

Frequently Asked Questions about Jefferson M.

Can I interview Jefferson before hiring?

Absolutely! You can request a video interview with Jefferson before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Jefferson work in?

Jefferson is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Jefferson work full-time and weekends?

Yes, Jefferson is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Jefferson use?

Jefferson is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Jefferson start?

Jefferson can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Jefferson sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Jefferson to sign. This ensures your confidential business information stays protected.