Pamela A. - Property Management Specialist | Short-term/Vacation Rental

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Property Management Specialist | Short-term/Vacation Rental

Hi! My name is Pam. I’ve built my career developing expertise and skills in property management and customer service for a total of 5 years and 7 months. I handled a co-hosting account with 12 listings for 8 clients, all based in the U.S. (EST, PST, and CST). I was responsible for the complete day-to-day operation, handling property logistics with zero direct supervision. Here's my career breakdown: CSR: 3 years and 8 months STR: 1 year & 10 months Hospitality Service in BPO: 1.4 years Total STR & Hospitality: : 3 years and 4 months Remote Work: 5 years My responsibilities included: Guest Experience & Communication Client/Owner Relations Property & Operations Management Cleaning and Maintenance Coordination Guest Feedback Management Review Dispute Management Claims and Resolution Listing and Pricing Optimization Back-end and Administrative Support The platforms I used were Airbnb, Vrbo, B[hidden], Furnished Finder, Hospitable, Hostaway, Pricelabs, Turno, WhatsApp, Google Voice, RingCentral, Quo, Trello, Google Workspace, Ring, Reolink, Schlage, August, Kwikset, Minut, and Canva. I am dedicated to delivering seamless guest experiences from check-in to check-out to provide high guest satisfaction and well-managed property listings while driving profitability across a diverse rental portfolio.

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Hire Pamela for: VA for Law Firms, VA for Healthcare, VA for Small Business, VA for SaaS, VA for Consultants