Laura G. - Short-Term Rental & Airbnb Operations VA

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Short-Term Rental & Airbnb Operations VA

I am a reliable and detail-oriented professional with hands-on experience in short-term rental hosting, hospitality, production coordination, and administrative support. My experience with short-term rentals began in 2018–2019, when I hosted a private room in my apartment in Bávaro, Dominican Republic. I was responsible for communicating with guests, coordinating reservations, managing check-ins and check-outs, answering questions, providing local recommendations, and making sure guests had a smooth and positive experience. This gave me first-hand experience understanding both the guest perspective and the day-to-day responsibilities involved in running a short-term rental. I also worked with Catamaran Aquatic Adventures in Punta Cana, where I was responsible for managing reservations and assisting customers. I also have professional experience in audiovisual production, where organization, communication, time management, problem-solving, and attention to detail are essential. I have worked in fast-paced environments coordinating people, schedules, logistics, locations, vendors, and multiple moving parts at the same time. I am interested in supporting short-term rental and property management businesses with tasks such as guest communication, reservation management, calendar coordination, check-in/check-out support, vendor coordination, property follow-ups, research, data entry, and general administrative operations. I am comfortable learning new platforms and workflows and can quickly adapt to tools used in the short-term rental industry, including Airbnb, VRBO, B[hidden], property management systems, communication platforms, and task-management tools. I am fluent in Spanish and comfortable communicating in English. I understand the importance of being responsive, professional, organized, and proactive when working with guests and property owners. My goal is to become a dependable extension of your property management team, helping keep daily operations organized while providing guests with a professional and welcoming experience.

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Hire Laura for: VA for Agencies, VA for Startups, VA for Tech Companies, VA for Real Estate, VA for Property Management