Rodrigo C. - Strategic Virtual Assistant | 10+ Yrs in CX, Sales & Tech Support | Expert in Remote Ops for E-com, HVAC, IT & Startups | Multichannel Customer Support Specialist (Phone, Email & Chat)

Philippines

per hour

$800

per month

4.5(0 reviews)

Philippines

Member since May 2024

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed64 WPM

📶 Connection46 Mbps

✅ Success Rate99%

Meet Rodrigo

Hire Rodrigo

Make an offer.

Hourly Rate ($)

Hours per Week

How to Hire Rodrigo

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Rodrigo C.

Rodrigo works as a dedicated strategic virtual assistant | 10+ yrs in cx, sales & tech support | expert in remote ops for e-com, hvac, it & startups | multichannel customer support specialist (phone, email & chat) with 10+ years of professional experience. Rodrigo focuses on Customer Service, Customer Support, Email Handling, Phone Support for clients worldwide. Available at $5 hourly ($800 monthly based on full-time hours).

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Rodrigo's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Strategic Virtual Assistant | 10+ Yrs in CX, Sales & Tech Support | Expert in Remote Ops for E-com, HVAC, IT & Startups | Multichannel Customer Support Specialist (Phone, Email & Chat)

With over 10 years of experience across IT & Telecommunications, Start-ups, HVAC & Home Maintenance, Corporate Sales, E-commerce, Market Research, and Retail industries. I specialize in providing high-impact solutions in customer support, sales, technical troubleshooting, and operational coordination. Throughout my career, I have consistently improved customer satisfaction, optimized service operations, and contributed to significant revenue growth. My expertise in these areas has equipped me to deliver exceptional results and drive positive business outcomes. Career Highlights: -Increased CSAT by 15% through proactive customer engagement and issue resolution in telecom support. -Consistently achieved a 95%+ customer satisfaction score by resolving inquiries and providing exceptional service. -Boosted survey completion rates by 25% as a Telephone Interviewer, ensuring accurate market research data. -Achieved multiple sales awards for consistently exceeding revenue targets in corporate and retail sales. -Recognized as Top Performer of the Quarter for exceeding customer satisfaction targets and achieving 100% compliance with quality metrics. Passionate about enhancing customer experiences, streamlining operations, and driving business success. Open to new opportunities. Let’s connect!

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Email Handling Phone Support CRM Cold Calling Appointment Setting Administrative Support Chat Support Lead Generation

Languages

EnglishFilipino

Industries Supported

Hire Rodrigo for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

🐕

Samantha Adams - 9 months ago

Pet Services

Rodrigo is organized, proactive, and incredibly helpful!

Frequently Asked Questions about Rodrigo C.

Can I interview Rodrigo before hiring?

Absolutely! You can request a video interview with Rodrigo before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Rodrigo work in?

Rodrigo is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Rodrigo work full-time and weekends?

Yes, Rodrigo is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Rodrigo use?

Rodrigo is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Rodrigo start?

Rodrigo can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Rodrigo sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Rodrigo to sign. This ensures your confidential business information stays protected.

Related Virtual Assistants

View All →

Discover other virtual assistants expert in Customer Service, Customer Support, Email Handling, and Phone Support

4.5 ★

Rodrigo C.

Strategic Virtual Assistant | 10+ Yrs in CX, Sales & Tech Support | Expert in Remote Ops for E-com, HVAC, IT & Startups | Multichannel Customer Support Specialist (Phone, Email & Chat)

Philippines

Customer ServiceCustomer Support+8

$5/hr

$800/mo