Marc J. - VA | IT Technical Support | Customer Support & Operations Support

Q: Can I interview Marc before hiring?

Absolutely! You can request a video interview with Marc before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Marc work in?

Marc is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Marc work full-time and weekends?

Yes, Marc is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Marc use?

Marc is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Marc start?

Marc can typically start within 24-48 hours after you finalize the contract.

Q: Does Marc sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Marc to sign.

Philippines

$8.60

per hour

$1,376

per month

4.7(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed65 WPM

📶 Connection87 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

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About Marc J.

Looking for a reliable va | it technical support | customer support & operations support? Marc has spent 4 years mastering this role. Day-to-day tasks span Python, Creative Design, Graphic Design, Video Editing. Start at $8.6 per hour, or $1,376 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Marc's Rate

8.60

🎉You save $3,680/month = $44,160/year

Profile Summary

VA | IT Technical Support | Customer Support & Operations Support

Customer Support and Operations Support professional with 2+ years of experience providing administrative assistance to a Virtual Assistant role in high-volume remote environments. Proven track record managing 60+ daily client interactions with 98% first contact resolution and 99% customer satisfaction using CRM systems like Salesforce. Experienced in QA implementation, troubleshooting, data migration, and remote workflow documentation. Skilled in remote communication with a strong ability to manage tasks independently across multiple time zones. I am looking for a long-term role where I can grow with your team.

$8.60

Hourly Rate

$1,376

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Python Creative Design Graphic Design Video Editing Customer Support Technical Support Virtual Assistant

Languages

EnglishFilipino

Industries Supported

Hire Marc for: VA for Marketing Agencies, VA for E-commerce, VA for YouTubers, VA for Content Creators, VA for SaaS

Client Reviews

💃

Ashley Martin - 6 months ago

Event Planning

Our events run smoother thanks to Marc's organizational skills.

Frequently Asked Questions about Marc J.

Can I interview Marc before hiring?

Absolutely! You can request a video interview with Marc before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Marc work in?

Marc is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Marc work full-time and weekends?

Yes, Marc is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Marc use?

Marc is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Marc start?

Marc can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Marc sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Marc to sign. This ensures your confidential business information stays protected.