Carla - Virtual Assistant | Airbnb & STR Operations | Customer Support

Indonesia

$15

per hour

$2,400

per month

4.8(0 reviews)

Indonesia

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed42 WPM

📶 Connection96 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Carla

1
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2
Request an interview
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3
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Weekly billing, cancel anytime

About Carla

Looking for a reliable virtual assistant | airbnb & str operations | customer support? Carla has spent 10+ years mastering this role. Day-to-day tasks span Communications, Customer Service, Customer Support, Virtual Assistant. Start at $15 per hour, or $2,400 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Carla's Rate

$2,400/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Airbnb & STR Operations | Customer Support

I am an experienced Virtual Assistant and Administrative Professional based in Bali, Indonesia, with over 10 years of experience in hospitality, property management, customer service, and administrative support. Since 2016, I have managed short-term rental properties and supported daily operations, guest communications, booking management, data entry, and CRM administration. I am currently working remotely with a U.S.-based short-term rental company, assisting with customer support, database management, HubSpot CRM, Guesty, and operational coordination across more than 250 property listings. My strengths include attention to detail, organization, problem-solving, and delivering excellent customer experiences. I am comfortable working independently, managing multiple priorities, and communicating professionally with clients and team members across different time zones. I am committed, reliable, quick to learn new systems, and passionate about helping businesses stay organized and efficient. Whether it's administrative support, customer service, data management, or operational assistance, I take pride in providing accurate and dependable work.

$15

Hourly Rate

$2,400

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Communications Customer Service Customer Support Virtual Assistant Airbnb Calendar Management HubSpot Email Management Airbnb Virtual Assistant

Languages

EnglishFilipino

Industries Supported

Hire Carla for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

👷

Brian Moore - 5 months ago

Construction Co

Solid performance and good communication. Very satisfied overall.

Frequently Asked Questions about Carla

Can I interview Carla before hiring?

Absolutely! You can request a video interview with Carla before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Carla work in?

Carla is based in Indonesia and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Carla work full-time and weekends?

Yes, Carla is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Carla use?

Carla is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Carla start?

Carla can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Carla sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Carla to sign. This ensures your confidential business information stays protected.