Azela B. - Virtual Assistant and Customer Service Expert

Philippines

$4.38

per hour

$701

per month

4.3(0 reviews)

Philippines

Member since October 2020

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed54 WPM

📶 Connection68 Mbps

✅ Success Rate100%

Meet Azela

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Hourly Rate ($)

Hours per Week

How to Hire Azela

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Azela B.

With 7 years of hands-on experience, Azela brings proven expertise as a virtual assistant and customer service expert. Core competencies include CMS, Research, Customer Service, Data Entry. Rates: $4.38/hour or $701/month for dedicated support.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Azela's Rate

$701/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant and Customer Service Expert

Currently a freelance Virtual Assistant who handled various tasks with data entry, data research, commercial insurance policies (quoting, binding and servicing) and backoffice. Senior Customer Service Representative with 7+ years of experience in fast-paced call center environment. Skilled at transforming customer feedback into actionable insights that drive revenue, increase customer loyalty, and improve processes.

$4.38

Hourly Rate

$701

Monthly (Est.)

Freelance

Availability

7 years

Experience

Jobs Done

Skills & Expertise

CMS Research Customer Service Data Entry Virtual Assistant Email Marketing Keyword Research Live Chat Operator Chat Support Lead Generation

Languages

EnglishFilipino

Industries Supported

Hire Azela for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

🍽️

Melissa Stewart - 1 year ago

Catering Business

Great support for our event coordination. Azela is a team player!

Frequently Asked Questions about Azela B.

Can I interview Azela before hiring?

Absolutely! You can request a video interview with Azela before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Azela work in?

Azela is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Azela work full-time and weekends?

Yes, Azela is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Azela use?

Azela is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Azela start?

Azela can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Azela sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Azela to sign. This ensures your confidential business information stays protected.