Celestine Y. - Virtual Assistant | Customer Care & Digital Support Specialist

Kenya

per hour

$480

per month

4.5(0 reviews)

Kenya

Member since August 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed69 WPM

📶 Connection39 Mbps

✅ Success Rate100%

Meet Celestine

Hire Celestine

Make an offer.

Hourly Rate ($)

Hours per Week

How to Hire Celestine

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Celestine Y.

Celestine specializes in | customer care & digital support specialist work, backed by 3 years in the field. Celestine handles Communications and Virtual Assistant, plus Calendar Management and Google Workspace. Book Celestine for $3/hr - full-time monthly rate is $480.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Celestine's Rate

$480/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Customer Care & Digital Support Specialist

I am a certified Virtual Assistant through the ALX Africa Virtual Assistant Program with over 3 years of hands-on experience in customer care and digital customer support. I help businesses provide excellent customer experiences through professional communication, timely follow-ups, problem resolution and reliable administrative support. My customer service experience includes handling inbound and outbound calls, digital enquiries, complaints, service requests, customer follow-ups, ticket management and CRM records. I am experienced in communicating with customers professionally, resolving concerns, coordinating with internal teams and maintaining accurate records. Through my ALX Virtual Assistant training, I have strengthened my skills in digital productivity, communication, organization and remote working. I am comfortable using tools such as Google Workspace, Microsoft Office, Notion, Trello, Asana, Slack and other digital platforms. I am organized, dependable, detail-oriented and able to work independently while meeting deadlines. I bring a combination of practical customer care experience and modern virtual assistance skills to help businesses stay organized, responsive and customer-focused.

Hourly Rate

$480

Monthly (Est.)

Freelance

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Communications Virtual Assistant Calendar Management Google Workspace

Languages

EnglishFilipino

Industries Supported

Hire Celestine for: VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

💎

Victoria Mitchell - 10 months ago

Jewelry Brand

Celestine has an eye for detail that's perfect for our business.

Frequently Asked Questions about Celestine Y.

Can I interview Celestine before hiring?

Absolutely! You can request a video interview with Celestine before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Celestine work in?

Celestine is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Celestine work full-time and weekends?

Yes, Celestine is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Celestine use?

Celestine is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Celestine start?

Celestine can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Celestine sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Celestine to sign. This ensures your confidential business information stays protected.