Matthew R. - Virtual Assistant | Customer Service | Administrative Support Assistant

Philippines

per hour

$800

per month

4.8(0 reviews)

Philippines

Member since October 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed31 WPM

📶 Connection57 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Matthew

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2
Request an interview
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3
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About Matthew R.

A Philippines-based virtual assistant | customer service | administrative support assistant , Matthew combines 8 years of experience with a 4.8-star track record. Skilled in Customer Service and 3 other areas including Customer Support, Data Entry, Technical Support. Hire Matthew at $5/hr or $800/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Matthew's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Customer Service | Administrative Support Assistant

I am a detail-oriented and dependable Virtual Assistant and Customer Service professional with a background in administrative support, hospitality, account verification, data entry, and remote business operations. From my experience working with clients through Upwork in 2025–2026, I have developed skills in email and inbox management, calendar scheduling, appointment coordination, online research, spreadsheet management, bookkeeping assistance, healthcare administrative support, chat moderation, document organization, and customer communication. My previous experience in hotel and restaurant services strengthened my ability to communicate professionally, understand customer needs, handle complaints, multitask under pressure, and provide excellent customer experiences. Additionally, my experience as an Account Verifier Agent at Customer Frontline Solutions helped me develop strong attention to detail, data accuracy, recordkeeping, account processing, documentation, and reporting skills. I am comfortable using Google Workspace, Microsoft 365, Google Sheets, Microsoft Excel, Google Calendar, Outlook Calendar, Calendly, ClickUp, Trello, Asana, Notion, Slack, Microsoft Teams, Zoom, Google Meet, Dropbox, and Clockify to manage daily responsibilities, organize information, coordinate schedules, and maintain efficient workflows. I also use ChatGPT and Claude to assist with research, drafting, summarization, task organization, and productivity while reviewing AI-generated outputs for accuracy. I am adaptable, organized, and capable of working independently in a remote environment. I value clear communication, confidentiality, accuracy, and meeting deadlines. My goal is to help business owners, professionals, and teams save time, improve organization, maintain positive customer relationships, and keep their daily operations running smoothly.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

8 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Data Entry Technical Support Social Media Marketing Administrative Support Chat Moderator Scheduling and Calendar Management

Languages

EnglishFilipino

Industries Supported

Hire Matthew for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

👨

Michael Chen - 2 weeks ago

TechStart Inc

Outstanding work ethic and attention to detail. Highly recommend!

Frequently Asked Questions about Matthew R.

Can I interview Matthew before hiring?

Absolutely! You can request a video interview with Matthew before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Matthew work in?

Matthew is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Matthew work full-time and weekends?

Yes, Matthew is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Matthew use?

Matthew is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Matthew start?

Matthew can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Matthew sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Matthew to sign. This ensures your confidential business information stays protected.