Esther A. - Virtual Assistant | Customer Service Representative | Phone, Chat & Email Support

Nigeria

per hour

$800

per month

5.0(0 reviews)

Nigeria

Member since June 2026

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed49 WPM

📶 Connection69 Mbps

✅ Success Rate99%

Meet Esther

Hire Esther

Make an offer.

Hourly Rate ($)

Hours per Week

How to Hire Esther

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Esther A.

Esther works as a dedicated virtual assistant | customer service representative | phone, chat & email support with 3 years of professional experience. Esther focuses on Customer Service, Phone Support, Customer Retention, Appointment Setting for clients worldwide. Available at $5 hourly ($800 monthly based on full-time hours).

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Esther's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Customer Service Representative | Phone, Chat & Email Support

Customer Service Representative with strong experience in client communication, lead generation, appointment setting, and relationship management. Skilled in providing exceptional customer support through phone, email, and chat while maintaining professionalism, empathy, and a solutions-focused approach. I have a proven ability to handle customer inquiries, resolve issues efficiently, manage multiple conversations simultaneously, and ensure a positive customer experience at every touchpoint. My background in client acquisition has strengthened my active listening, problem-solving, and communication skills, enabling me to understand customer needs and deliver timely, accurate support. I am proficient in CRM systems, data management, and customer follow-up processes, with a strong commitment to responsiveness, attention to detail, and customer satisfaction. I thrive in fast-paced environments, adapt quickly to new tools and processes, and consistently contribute to building long-term customer relationships that support business growth.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Customer Service Phone Support Customer Retention Appointment Setting Administrative Support Chat Support Lead Generation Email Communication Data Entry Specialist CRM Management

Languages

EnglishFilipino

Industries Supported

Hire Esther for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Law Firms, VA for Healthcare

Client Reviews

👨‍⚕️

Daniel Harris - 5 months ago

Finance Solutions

Accurate, timely, and professional. Everything you want in a VA.

Portfolio

Frequently Asked Questions about Esther A.

Can I interview Esther before hiring?

Absolutely! You can request a video interview with Esther before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Esther work in?

Esther is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Esther work full-time and weekends?

Yes, Esther is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Esther use?

Esther is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Esther start?

Esther can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Esther sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Esther to sign. This ensures your confidential business information stays protected.