Sicily M. - Virtual Assistant/ Customer Service Representative

Kenya

per hour

$1,280

per month

4.7(0 reviews)

Kenya

Member since July 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed57 WPM

📶 Connection84 Mbps

✅ Success Rate97%

Meet Sicily

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Hourly Rate ($)

Hours per Week

How to Hire Sicily

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Sicily M.

Sicily specializes in / customer service representative work, backed by 4 years in the field. Sicily handles Customer Service and Customer Support, plus Data Entry and Virtual Assistant. Book Sicily for $8/hr - full-time monthly rate is $1,280.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Sicily's Rate

$1,280/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant/ Customer Service Representative

Customer service professional with over four years of experience providing responsive, customer-focused support across phone, chat, and in-person interactions. Known for strong communication, problem-solving, and the ability to handle customer concerns effectively while delivering a positive and professional experience.

Hourly Rate

$1,280

Monthly (Est.)

Freelance

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Data Entry Virtual Assistant Chat Support Data Annotation Healthcare Support Patient Scheduling Telehealth Platform Navigation

Languages

EnglishFilipino

Industries Supported

Hire Sicily for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Medical Practices

Client Reviews

💃

Ashley Martin - 6 months ago

Event Planning

Our events run smoother thanks to Sicily's organizational skills.

Frequently Asked Questions about Sicily M.

Can I interview Sicily before hiring?

Absolutely! You can request a video interview with Sicily before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Sicily work in?

Sicily is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Sicily work full-time and weekends?

Yes, Sicily is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Sicily use?

Sicily is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Sicily start?

Sicily can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Sicily sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Sicily to sign. This ensures your confidential business information stays protected.